Retail flooring
The floor is the largest surface in a store, and the one customers notice when it is worn. We remove old floors, prepare the subfloor and lay new wood, vinyl or carpet, outside opening hours, so the store trades on a new floor the next morning.
A new floor without closing the store.
Customers walk on it all day and look at it more than you think. A worn floor makes a premium store look tired.
The floor is the largest surface in any store. It takes trolleys, deliveries, wet shoes and thousands of customers every week, and it is usually the first thing to look worn when the fixtures and walls still look new. In flagship stores, the floor is also part of the brand: a specific oak, a polished concrete look, a carpet in the brand colour.
RetailOps Denmark lays, replaces and repairs retail floors across Denmark: wood, laminate, vinyl, LVT and carpet. We work in zones, outside opening hours, so a store can get a completely new floor without closing for a single day. We also lay floors in new stores, pop-ups and shop-in-shops as part of the full fit-out.
What we do with floors.
- Removal of the old floor. Carpet, vinyl, laminate or wood taken up, glue and residue removed, waste sorted for recycling.
- Subfloor preparation. Levelling compound, repairs and moisture checks, so the new floor lies flat and lasts.
- Wood and laminate. Floating and glued wood floors, parquet and laminate, laid to the pattern your designer specified.
- Vinyl and LVT. Sheet vinyl and luxury vinyl tiles, glued or click, ideal for busy stores and back-of-house.
- Carpet. Wall-to-wall carpet and carpet tiles, including fitting rooms and brand zones.
- Skirting and transitions. Skirting boards, transition strips and edge profiles finished cleanly.
- Repairs. Worn walkways, damaged boards, lifted tiles and burns replaced without redoing the whole floor.
- Finishing wood floors. Sanding, oiling or lacquering existing wood floors to bring them back.
From survey to the first customer.
- Survey. We measure the floor and check the subfloor, either on site or from your drawings and photos.
- Plan by zone. We split the store into zones that can each be finished in one night, so the store can trade every day.
- Materials. The flooring your designer specified is ordered and delivered to our warehouse, where we check it and acclimatise wood as needed.
- Night by night. Each night, one zone is cleared, the old floor removed, the subfloor prepared and the new floor laid, with fixtures moved and put back.
- Finish and clean. Skirting and transitions fitted, the floor cleaned and the zone handed back before opening.
- Photo report. Photos of each finished zone go to your project manager the same morning.
Information for a flooring quote.
- The floor plan with the areas to be laid, in m²
- The flooring product and pattern your designer has specified, or the look you want
- What is on the floor today, and photos of its condition
- Opening hours and the nights we can work
- Whether fixtures must be moved, and who handles stock
- Building rules on noise, dust and waste
If you do not have a specification yet, tell us how the floor is used and the look you want, and we suggest products that suit a busy retail floor.
What works in a busy store.
Wood
Warm and premium, and the choice for many fashion and lifestyle brands. Needs care in entrances and walkways, and benefits from a hard-wearing lacquer in busy stores.
Vinyl and LVT
Very hard-wearing, easy to clean and available in convincing wood and stone looks. A strong choice for high-traffic stores and back-of-house.
Carpet
Soft, quiet and brand-coloured, often used in fitting rooms, lounges and premium zones. Carpet tiles make worn areas easy to replace later.
We lay what your designer specifies. When the choice is open, we give you a straight recommendation based on how the floor will be used.
Typical flooring jobs.
Worn entrance and walkway
The main walkway in a fashion store is worn through, while the rest of the floor is fine. We replace the walkway over two nights, matching the existing floor, and the store never closes.
New concept floor
A brand rolls out a new store concept with a new oak floor. We take up the old vinyl, level the subfloor and lay the new floor zone by zone over five nights, moving fixtures and stock as we go.
Pop-up floor
A pop-up needs a temporary floor that looks permanent for six weeks. We lay a click floor on top of the existing surface and take it up again at the end, leaving the original floor untouched.
Dust, glue and fumes under control.
Flooring work creates dust and, with some adhesives, smell. We use dust extraction, low-emission adhesives where the specification allows, and plan drying and airing time before the store opens.
We protect fixtures, stock and walls, keep walkways clear and are insured with If Skadeforsikring.
Why brands choose us for floors.
- Night work by zone. The store keeps trading while the floor is replaced.
- One crew for the whole job. We move the fixtures, lay the floor and put everything back.
- Own warehouse. Flooring is delivered to us, checked and brought in on the right night.
- Photo report. Head office sees each finished zone the same morning.
- One company behind it. RetailOps Denmark, with invoicing from our parent company Get It All Service ApS, CVR 36730595.
What decides the price.
- The area in m² and the type of floor
- Removal and disposal of the old floor
- How much subfloor preparation is needed
- Skirting, transitions and edge details
- Whether fixtures and stock must be moved
- The number of nights, and night or Sunday working
- Whether we supply the flooring or lay yours
You get a fixed written quote with a job reference, normally within one working day.
Frequently asked questions.
Can you lay a new floor without closing the store?
Yes. We work in zones at night, so each zone is finished and clean before the store opens.
Which floors do you lay?
Wood, parquet, laminate, vinyl, LVT and carpet, including carpet tiles.
Do you supply the flooring?
We lay the product your designer specified, or source it to the specification for you.
Can you repair just a worn walkway?
Yes. Worn or damaged areas can be replaced and matched to the existing floor.
How long does a new store floor take?
It depends on the area and the floor type. We plan it night by night and the timeline is in your quote.
Do you move the fixtures?
Yes. We move fixtures and, if you want, stock, and put everything back after each zone.
Will the store smell of glue?
We use low-emission adhesives where the specification allows and plan airing time before opening.
Do you take the old floor away?
Yes. The old floor is removed and recycled, and the disposal is in the quote.
Need this every day, week or month?
Retail flooring can run as a regular service: on a fixed day, after every delivery, every campaign or on call. Same crew, fixed prices, one monthly invoice.
Other services
Not on the list? We take on most jobs in and around stores, offices and events. Email us a few lines about the job: info (at) retailops (dot) dk
Window display installation
Campaign and seasonal windows installed to your visual merchandising guide, usually overnight.
Overnight store resets
Floor moves, campaign changeovers and full resets done between closing and opening.
Fixture installation
Shelving, gondolas, tables, wall systems and cash desks assembled and levelled.
Derig, dismantling and disposal
Old campaigns, fixtures and full stores taken down, packed, returned or recycled.
Pop-up stores and shop-in-shops
Pop-ups, concessions and event spaces built, run and taken down again.
Painting services
Stores, showrooms, offices and warehouses painted outside opening hours, including brand colours and handover painting.
Signage and logo installation
Logo letters, light boxes and in-store signage mounted, replaced and repaired.
Retail logistics and kit delivery
Kits and fixtures collected, stored in our warehouse and delivered to the store on install night.
Packaging and waste removal
Cardboard, empty boxes, pallets and old fixtures taken away and recycled.
Store maintenance and repairs
Shelves, doors, fitting rooms, walls and lighting fixed fast, with planned store checks.
Store cleaning for openings and refits
Cleaning after builders and installers, so the store is spotless for opening day.
Visual merchandising support
Your VM guide carried out store by store: product placement, tables, walls and mannequins.
Trade fair and event stands
Stands built and taken down, exhibitor storage, delivery to the stand and crew at the venue.
Crew on demand
Any number of trained hands, for a few hours, a night or a whole event, with a crew lead.
Tell us about the job. You get a written quote.
Send the store, the date and what needs doing. We reply with a fixed written quote, normally within one working day.