Store maintenance and repairs
Every store wears. We fix the small things quickly: shelves, fitting rooms, doors, walls, lighting and screens. Brands with several stores can book planned maintenance visits, so faults are fixed before customers notice them.
Small problems fixed before customers notice.
A loose shelf, a door that sticks, a broken hook. Small faults make a premium store feel less premium every day they stay.
Every store wears. Shelves get overloaded, fitting room doors loosen, hooks break, mirrors chip, lights go out and walls get scuffed. For a brand managed from abroad, each small repair is a problem: who do you call in Copenhagen for a broken fitting room door?
RetailOps Denmark is the maintenance team for retail stores across Denmark. We fix the small things quickly, keep a record of every visit, and can check your stores regularly, so problems are found and fixed before customers notice them.
What we maintain and repair.
- Fixtures: shelves, rails, hooks, brackets, gondolas and tables tightened, adjusted and repaired
- Fitting rooms: doors, curtains, mirrors, benches and hooks
- Walls and surfaces: holes filled, scuffs painted, damaged panels replaced
- Doors and locks: sticking doors adjusted, handles and closers replaced
- Lighting: lamps and LED modules swapped; mains electrical work by an authorised electrician
- Screens and displays: mounting and remounting of screens and display units
- Furniture: counters, benches and display furniture repaired or replaced
- Floors: small repairs to damaged boards, tiles or carpet
Report it once, consider it handled.
- Report. The store or head office sends a photo and a short description.
- Quote or framework price. A fixed quote, or the agreed framework price for regular clients.
- Visit. At a time that suits the store, often before opening or after closing.
- Fix and report. Photos of the repair and a short note on anything else we noticed.
Store checks on a schedule.
For brands with several stores, we offer planned maintenance visits, for example once a month or once a quarter. A technician walks through the store with a checklist, fixes small faults on the spot and reports larger issues with photos and a quote. Head office gets one overview per visit, and store managers stop chasing repairs.
Why brands use us for maintenance.
- One contact for all stores in Denmark.
- Night and early morning visits, so customers never see the work.
- The same team that installed your fixtures often maintains them, and knows how they were built.
- Photo reports after every visit.
- Invoicing from our parent company, Get It All Service ApS.
What decides the price.
- The type and number of repairs
- Parts and materials
- Time of day
- Planned visits or call-outs
- Travel outside Copenhagen
You get a fixed written quote, or framework prices for regular maintenance.
Frequently asked questions.
Can you fix small things in our store?
Yes. Shelves, doors, hooks, mirrors, fitting rooms, walls and lighting are typical repairs.
Do you offer regular store checks?
Yes. Planned maintenance visits monthly or quarterly, with a report per store.
Can you work before opening?
Yes. Most maintenance visits happen before opening or after closing.
Do you do electrical work?
We swap lamps and modules. Mains electrical work is done by an authorised electrician whom we coordinate.
Can you mount screens?
Yes. We mount screens and display units on walls and fixtures.
Do you work for chains with several stores?
Yes. We keep one record per store and send head office an overview.
Need this every day, week or month?
Store maintenance and repairs can run as a regular service: on a fixed day, after every delivery, every campaign or on call. Same crew, fixed prices, one monthly invoice.
Other services
Not on the list? We take on most jobs in and around stores, offices and events. Email us a few lines about the job: info (at) retailops (dot) dk
Window display installation
Campaign and seasonal windows installed to your visual merchandising guide, usually overnight.
Overnight store resets
Floor moves, campaign changeovers and full resets done between closing and opening.
Fixture installation
Shelving, gondolas, tables, wall systems and cash desks assembled and levelled.
Derig, dismantling and disposal
Old campaigns, fixtures and full stores taken down, packed, returned or recycled.
Pop-up stores and shop-in-shops
Pop-ups, concessions and event spaces built, run and taken down again.
Painting services
Stores, showrooms, offices and warehouses painted outside opening hours, including brand colours and handover painting.
Signage and logo installation
Logo letters, light boxes and in-store signage mounted, replaced and repaired.
Retail flooring
Wood, vinyl and carpet floors laid, replaced and repaired, outside opening hours.
Retail logistics and kit delivery
Kits and fixtures collected, stored in our warehouse and delivered to the store on install night.
Packaging and waste removal
Cardboard, empty boxes, pallets and old fixtures taken away and recycled.
Store cleaning for openings and refits
Cleaning after builders and installers, so the store is spotless for opening day.
Visual merchandising support
Your VM guide carried out store by store: product placement, tables, walls and mannequins.
Trade fair and event stands
Stands built and taken down, exhibitor storage, delivery to the stand and crew at the venue.
Crew on demand
Any number of trained hands, for a few hours, a night or a whole event, with a crew lead.
Tell us about the job. You get a written quote.
Send the store, the date and what needs doing. We reply with a fixed written quote, normally within one working day.